Grow Privacy Policy

This privacy policy sets out how Grow uses and protects any information that you give Grow when you use this website.

Grow is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Grow may change this policy from time to time by updating this page. If we make any changes to the policy, we will notify you by email in advance. This policy is effective from May 18, 2018.


Collection of personal information

When you register and when you use the Grow platform, you provide information such as your name, email address, credit card number and other relevant data. Grow uses this information to identify you and to provide you with support, services, mailings, sales and marketing actions, billing and to meet contractual obligations.


What personal information do we collect?

A. Personal data information by users

Currently, we collect the following personal information provided directly by users:

  • first and last name

  • contact information including email address

  • demographic information such as birth date, gender, nationality, as well as information related to your profession and education

  • other information relevant to establishing your user preferences (for example, whether you want Grow to display your profile information for other users)

As with many online services, Grow requires that you provide us with some personal information in order to set up your account and use our service (for example, your name and an email address). However, most of the personal information listed above is not required. Users can choose to provide this information if they wish to share it with other users or to help Grow improve its services. If you do not provide us with the personal information that we require, we will not be able to set up an account for you and you will not be able to use Grow’s services.

B. Data from the use of the Grow website

Grow collects anonymous data from the use of our website. This data includes, for example, the responses that users input in our various development tools (such as our feedback tools and development plans), as well as user choices they make on our website (for example, which learning resources they select).

C. Analytics Data

Grow uses tools provided by third parties (Google Analytics, Mixpanel and Hotjar) to collect statistical metrics, analyze traffic generated on our website and better understand how our users are using Grow. If you want to prevent any of these services from gathering your data, you can opt out by clicking the appropriate link and following the website’s instructions:


What do we do with the personal information we gather?

We collect and store your personal information for the following reasons:

  • To run our service effectively

  • To improve our products and services

  • To understand your needs and provide you with a better service

We may use personal information

  • To periodically send informational or promotional emails about leadership development, Grow products or other information that we think you may find interesting using the email address that you have provided. Grow provides you with the option to unsubscribe from such emails.

  • To contact you from time to time by email for market research purposes.

  • As part of reports containing anonymized, aggregated employee data provided to the company or other organization that is paying for your use of Grow’s services.

  • As part of published academic research containing anonymized, aggregated data related to leadership development.


Service providers

We may employ third party companies and individuals to help us provide services (including web hosting and customer support). If these third parties have access to your personal information, it is only to perform tasks on our behalf and they are obligated not to disclose or use your personal information for any other purpose.


Controlling your personal information

You can contact Grow at any time to

  • Request access to information that Grow has about you

  • Correct any information that Grow has about you

  • Delete information that Grow has about you

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes 

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking the “Unsubscribe” link at the bottom of emails you receive from Grow or by emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen. You have the option to opt out of this service by going to your account settings or by emailing us at

Grow will continue to hold your data for as long as we need it to serve you and to perform other Grow purposes listed above. (Please see the description above of what we do with your personal information.) If you have deactivated your Grow account or are no longer an active user, we may delete personal information of yours that we no longer require. We may also continue to hold your personal information for the period of time that we need to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.



We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. You have a right to file a complaint with a competent supervisory authority.  


How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


International Transfer

Your personal information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of the European Union and choose to provide information to us, please note that we transfer personal information to the European Union and process it there. Our servers are certified under the EU-US Privacy Shield framework. Data transfers between servers and our users happen in a secure connection and are encrypted using SSL technology.

Should your data leave the European Union in the event including, but not limited to, natural calamity, compliance to law, or other unprecedented events, we will ensure security measures to protect your data when such transfer occurs. In such event, you can request a copy of your data by contacting us at


Business transaction

If Grow is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.


Children's privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.


Contacting Grow

You can contact Grow at any time to request, correct or delete information that Grow has about you. If you have any additional questions about Grow’s storage of data, please contact us as soon as possible at You can also contact our Data Protection Officer (DPO), Ejay Canaria, at We will promptly respond to your request.